After Applying Capture Patch 7, Indexing Does Not Work on Latin Characters with Accents (Doc ID 2023556.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After applying Capture Patch 7, indexing functionality is not working properly. The values indexed get lost after the batch is released if these values contain accented letters (á é í ó ú) or some special characters like ñ.

The issue can be reproduced at will with the following steps:
1. Select a Capture only Client Profile which is not configured to commit.
2. Create a new batch with one document.
3. Release the batch.
4. Select an associated Index only Client Profile which is not configured to commit.
5. Index document with values that contain accented letters or some special characters, for example: Crédito - Jurídica - Año.
6. Release the batch.
7. Edit the batch.
8. Note the field is blank.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms