Enterprise Capture Commit Profile Fails To Login With Error "Failed to retrieve Content Server data." When Authenticating Through OAM

(Doc ID 2024089.1)

Last updated on APRIL 19, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version and later
Information in this document applies to any platform.


Using The Capture Commit Profile login page to connect with WebCenter Content fails when attempting to authenticate through OAM:

[2015-06-02T12:18:12.534-04:00] [capture_server1] [ERROR] [] [oracle.dc.admin.view.workspace.WorkspacesManager] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: name] [ecid: 0,0] [APP: capture] [DSID: ] Error logging into content server[[
oracle.odc.exception.CaptureException: Failed to retrieve Content Server data.
at oracle.odc.commit.cs.ContentCommitConfiguration.login(ContentCommitConfiguration.java:341)
at oracle.dc.admin.view.commitprofile.ContentServer.ContentServerCommitManager.login(ContentServerCommitManager.java:178)
at sun.reflect.GeneratedMethodAccessor2465.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)...

Caused by: oracle.stellent.ridc.protocol.ProtocolException: oracle.stellent.ridc.protocol.http.HttpProtocolException: OAM authentication failed



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