My Oracle Support Banner

Enterprise Capture Commit Profile Fails To Login With Error "Failed to retrieve Content Server data." When Authenticating Through OAM (Doc ID 2024089.1)

Last updated on APRIL 15, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Using The Capture Commit Profile login page to connect with WebCenter Content fails when attempting to authenticate through OAM:

[2015-06-02T12:18:12.534-04:00] [capture_server1] [ERROR] [] [oracle.dc.admin.view.workspace.WorkspacesManager] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: name] [ecid: 0,0] [APP: capture] [DSID: ] Error logging into content server[[
oracle.odc.exception.CaptureException: Failed to retrieve Content Server data.
at oracle.odc.commit.cs.ContentCommitConfiguration.login(ContentCommitConfiguration.java:341)
at oracle.dc.admin.view.commitprofile.ContentServer.ContentServerCommitManager.login(ContentServerCommitManager.java:178)
at sun.reflect.GeneratedMethodAccessor2465.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)...

Caused by: oracle.stellent.ridc.protocol.ProtocolException: oracle.stellent.ridc.protocol.http.HttpProtocolException: OAM authentication failed

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.