Unable To Add Users With a Backslash In Their Name To Web Center Portal
(Doc ID 2024102.1)
Last updated on FEBRUARY 01, 2019
Applies to:
Oracle Internet Directory - Version 11.1.1.7.0 and laterOracle WebCenter Portal - Version 11.1.1.5.0 and later
Information in this document applies to any platform.
Symptoms
A user with a backslash (the character '\') in the name is unable to log into the portal or be added to portal security.
For example:
Users such as 'sfo\aabcd', 'den\eefgh', 'mia\ablmno'.
The two characters following the backslash are made up of valid hexadecimal numbers, 0-9 and a-f.
When the administrator or moderator tries to look up the user in the picker, the filter may not find and return the user.
For example:
Searching for 'sfo\a' will return the user 'sfo\aabcd', however, 'sfo\aa' will not.
Even if the user is returned in the search, attempting to select them will result in:
"No matching users were found with search string [user]."
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |