My Oracle Support Banner

Folio Item Cannot Be Marked as Valid After Being Invalid Without Reassociating the Item with the Folio (Doc ID 2024437.1)

Last updated on JANUARY 05, 2023

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After a folio item becomes invalid for any reason, the item cannot be marked as valid (even if it is valid) without reassociating the item with the folio.

Steps to reproduce:

  1. Check in a content item, like a text file. Wait until the item is indexed and Released. Make a note of the Content ID of the item.
  2. Create a folio (Content Management -> New Folio, Advanced Folio, no template).
  3. Add the item from step 1 to the folio (Right-click on Folio Root -> Insert Item by Search).
  4. Check in the folio (Actions -> Save Folio, No profile, give it a title and click Check In. Then click Finish for "Continue editing the folio").
  5. Verify the item in the folio. Expand Folio Root, click on content item to highlight it, expand Element Info on the right. Verify the Content ID is the item you checked in from Step 1.
  6. In another tab of the browser, search for the item you checked in from Step 1, and go to its Content Information page. Click Delete at the bottom of the page to delete the item.
  7. Back in the first browser tab, refresh the folio page. Expand Folio Root, click on content item to highlight it, expand Element Info on the right. Notice it says: "Item Content is Missing".
  8. In the second browser tab, check in a new content item, but give it the same Content ID as the original item you checked in. Wait until the item is indexed and Released.
  9. Back in the first browser tab, refresh the folio page. Expand Folio Root, click on content item to highlight it, expand Element Info on the right. Notice it still says: "Item Content is Missing", even though the Content ID now does exist again.

It is expected that the item in the folio be changed back to being valid, when the item is a valid item.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.