Error "System.Data.OracleClient requires Oracle client software version 8.1.7 or greater" When Connecting to the WFR Web Verifier Login.aspx Page (Doc ID 2028734.1)

Last updated on DECEMBER 12, 2016

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Receiving the below error when attempting to connect to the Web Verifier /login.aspx page:

System.Data.OracleClient requires Oracle client software version 8.1.7 or greater

The stack trace that shows up in the trace.log is:

2015-07-02 08:20:30,899 [9] ERROR Brainware.Verifier.WebClient.Global [(null)] - The underlying provider failed on Open.

[PID=8108|UID=?|MEM PH/V=70,072k/445,580k|MEM_ALL_PH OCC/AV=2,281,796k/1,912,052k|MEM_ALL_V OCC/AV=445,580k/3,748,596k|HNDL=704]

System.Data.EntityException: The underlying provider failed on Open. ---> System.Exception: System.Data.OracleClient requires Oracle client software version 8.1.7 or greater.
  at System.Data.OracleClient.OCI.DetermineClientVersion()
  at System.Data.OracleClient.OracleInternalConnection.OpenOnLocalTransaction(String userName, String password, String serverName, Boolean integratedSecurity, Boolean unicode, Boolean omitOracleConnectionName)
  at System.Data.OracleClient.OracleInternalConnection..ctor(OracleConnectionString connectionOptions)
  at System.Data.OracleClient.OracleConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningObject)
  at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
  at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
  at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
  at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
  at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
  at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
  at System.Data.OracleClient.OracleConnection.Open()
  at EFOracleProvider.EFOracleConnection.Open() in <path>\dNET\rel\src\EFOracleProvider\EFOracleConnection.cs:line 144
  at System.Data.EntityClient.EntityConnection.OpenStoreConnectionIf(Boolean openCondition, DbConnection storeConnectionToOpen, DbConnection originalConnection, String exceptionCode, String attemptedOperation, Boolean& closeStoreConnectionOnFailure)
  --- End of inner exception stack trace ---
  at System.Data.EntityClient.EntityConnection.OpenStoreConnectionIf(Boolean openCondition, DbConnection storeConnectionToOpen, DbConnection originalConnection, String exceptionCode, String attemptedOperation, Boolean& closeStoreConnectionOnFailure)
  at System.Data.EntityClient.EntityConnection.Open()
  at System.Data.Objects.ObjectContext.EnsureConnection()
  at System.Data.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption)
  at System.Data.Objects.ObjectQuery`1.System.Collections.Generic.IEnumerable.GetEnumerator()
  at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
  at System.Data.Objects.ELinq.ObjectQueryProvider.b__1[TResult](IEnumerable`1 sequence)
  at System.Data.Objects.ELinq.ObjectQueryProvider.ExecuteSingle[TResult](IEnumerable`1 query, Expression queryRoot)
  at System.Data.Objects.ELinq.ObjectQueryProvider.System.Linq.IQueryProvider.Execute[S](Expression expression)
  at System.Linq.Queryable.FirstOrDefault[TSource](IQueryable`1 source)
  at Brainware.System.DAL.DA.ModuleDA.GetByNameAndIsDeleted(String moduleName, Boolean isDeleted) in F:\Build55\Cedar\dNET\rel\src\System.DAL\DA\ModuleDA.cs:line 42
  at Brainware.System.Controllers.Module.ModuleController.get_CurrentModuleId() in <path>\dNET\rel\src\System.Controllers\Module\ModuleController.cs:line 33
  at Brainware.Verifier.WebClient.Global.Application_End(Object sender, EventArgs e) in <path>\dNET\rel\src\Verifier.WebClient\Global.asax.cs:line 169
[END APPLICATION AT 2015-07-02 08:20:31,180]

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms