"LoginServerUnavailableException: Time to complete operation exceeded" error when using WebLogic AD Authentication Provider (Doc ID 2029577.1)

Last updated on MARCH 08, 2017

Applies to:

Identity Manager - Version 11.1.2.2.4 and later
Information in this document applies to any platform.

Symptoms

Users occasionally unable to login to OIM using AD Authentication Provider on WebLogic.

Get the error:

LoginServerUnailableException : Time to complete operation exceeded.


OIM log file shows:

java.lang.reflect.InvocationTargetException
  at sun.reflect.GeneratedMethodAccessor32122.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:597)
  at oracle.idm.common.login.SignInBean.handleWeblogicAuthn(SignInBean.java:131)
  at oracle.idm.common.login.SignInBean.doLogin(SignInBean.java:97)
  at sun.reflect.GeneratedMethodAccessor32121.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:597)
  at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
.
.
.
  at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
  at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
  at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
  at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1485)
  at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
  at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: weblogic.security.providers.authentication.LoginServerUnavailableException: Time to complete operation exceeded
  at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.handleLDAPAtnDelegateException(LDAPAtnLoginModuleImpl.java:625)
  at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.login(LDAPAtnLoginModuleImpl.java:250)
  at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
  at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)
  at sun.reflect.GeneratedMethodAccessor23248.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:597)

 

Cause

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