Admin UI Tree Applet is Not Loading and Throws Error in Java Console (Doc ID 2031302.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Symptoms

The Tree Applet in the Admin UI is not loading as expected and in the Java console the following stack trace can be observed:

java.lang.NullPointerException at com.openmarket.tree.NodeReader.readNode(NodeReader.java:185)
at com.openmarket.tree.Node.explore(Node.java:649)
at com.openmarket.tree.TreePane.loadRoot(TreePane.java:182)
at com.openmarket.tree.TreePane.<init>(TreePane.java:129)
at com.openmarket.tree.TreeApplet.initThread(TreeApplet.java:414)
at com.openmarket.tree.TreeApplet.init(TreeApplet.java:304)
at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.init(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Also the following can be observed in the sites.log:

[ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.request] COM.FutureTense.Common.ContentServerException: Unable to evaluate element OpenMarket/Gator/UIFramework/LoadTab Error code:UNABLE TO EVAL ELEMENT

Cause

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