Enterprise Capture Email Import Processor Stops Processing with Error "Error extracting attachments"
(Doc ID 2035658.1)
Last updated on OCTOBER 30, 2023
Applies to:
Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and laterInformation in this document applies to any platform.
Symptoms
When using a 32 bit jvm on the Capture Recognition Server, the Capture Email Import Processor stops processing.
From the diagnostic log:
[2015-06-03T11:56:02.569-04:00] [capture_server1] [ERROR] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '9' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: [ecid]] [APP: capture] Error extracting attachments[[
oracle.odc.exception.CaptureException: Error extracting attachments
at oracle.odc.importprocessor.email.EmailSource.processMessage(EmailSource.java:558)
at oracle.odc.importprocessor.email.EmailSource.processFolder(EmailSource.java:291)
at oracle.odc.importprocessor.email.EmailSource.processAccount(EmailSource.java:242)
at oracle.odc.importprocessor.email.EmailSource.process(EmailSource.java:1240)...
Caused by: oracle.odc.exception.CaptureException: what do i do: seems an odd quirk of the EJB spec. The exception is:java.lang.OutOfMemoryError: allocLargeObjectOrArray: [B, size 8415016
at oracle.odc.importprocessor.email.EmailSource.processAttachment(EmailSource.java:816)
at oracle.odc.importprocessor.email.EmailSource.processMessage(EmailSource.java:553)
... 44 more
Caused by: javax.ejb.EJBException: what do i do: seems an odd quirk of the EJB spec. The exception is:java.lang.OutOfMemoryError: allocLargeObjectOrArray: [B, size 8415016
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:110)
oracle.odc.exception.CaptureException: Error extracting attachments
at oracle.odc.importprocessor.email.EmailSource.processMessage(EmailSource.java:558)
at oracle.odc.importprocessor.email.EmailSource.processFolder(EmailSource.java:291)
at oracle.odc.importprocessor.email.EmailSource.processAccount(EmailSource.java:242)
at oracle.odc.importprocessor.email.EmailSource.process(EmailSource.java:1240)...
Caused by: oracle.odc.exception.CaptureException: what do i do: seems an odd quirk of the EJB spec. The exception is:java.lang.OutOfMemoryError: allocLargeObjectOrArray: [B, size 8415016
at oracle.odc.importprocessor.email.EmailSource.processAttachment(EmailSource.java:816)
at oracle.odc.importprocessor.email.EmailSource.processMessage(EmailSource.java:553)
... 44 more
Caused by: javax.ejb.EJBException: what do i do: seems an odd quirk of the EJB spec. The exception is:java.lang.OutOfMemoryError: allocLargeObjectOrArray: [B, size 8415016
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:110)
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |