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Exalogic Virtual : False-Positive Oracle Enterprise Manager (OEM or EM) Alerts claiming that ILOM Storage Nodes are down (irrespective of the Nodes being continuously up) (Doc ID 2039612.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.2.0 to 2.0.6.2.2
Linux x86-64
Oracle Virtual Server (x86-64)

Symptoms

When Oracle Enterprise Manager (OEM or EM) /Enterprise Manager Cloud Control (EMCC) is used to monitor the Exalogic virtual racks, after upgrading the racks to Exalogic Virtual releases 2.0.6.2.0 (with Patch 20957357) / 2.0.6.2.1 / 2.0.6.2.2 , intermittently false-positive OEM alerts are seen stating that ILOM Storage Node(s) are down even though the Storage nodes are up.

For example, the alert will be as follows:

 

Changes

The issue has been observed after upgrading to Exalogic Virtual releases 2.0.6.2.0 (with Patch 20957357) / 2.0.6.2.1 /2.0.6.2.2

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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