My Oracle Support Banner

PDF Files Displayed with Content Presenter Look Distorted (Doc ID 2041416.1)

Last updated on JANUARY 25, 2023

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

PDF file looks distorted in Content Presenter.

EXPECTED BEHAVIOR

Expect to see the pdf file as it looks as it was originally.

STEPS

The issue can be reproduced with the following steps: 

  1. Enable pdf conversion formats under converter configuration in content server Administration.
     
  2. Upload a pdf file.
     
  3. Display the pdf file using content presenter.
    Here you will see the file looks distorted. 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.