UCM Users Can Not Login From AD Environment: netscape.ldap.LDAPException: error result (4); sizelimit exceeded (Doc ID 2042950.1)

Last updated on NOVEMBER 15, 2016

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

Content Server 11.1.1.8 with MLR 12 is installed.   There is an Active Directory integration with thousands of users able to log in.

Active Directory users were able to authenticate with UCM successfully for a long time.  Starting recently AD users can not login.   Local Weblogic users can authenticate successfully.

When an AD users attempts to login there are no logs created in the UCM trace log section with userstorage and jps trace logging enabled.

The AdminServer log shows a repeating error:   netscape.ldap.LDAPException: error result (4); sizelimit exceeded

Changes

 Active Directory groups were modified.  Groups were added to existing groups in a nested group hierarchy.

Cause

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