A User Attribute Whose Name Has Extra White-Space Unexpectedly Removes All Other Attributes (Doc ID 2055463.1)

Last updated on JANUARY 08, 2024

Applies to:

Symptoms

In "Modify User Attributes" page of Admin UI, the user attributes unexpectedly vanish, if a new attribute is added whose name includes white-space.

When the issue occurs, it does not show any error in Admin UI but following unique constraint violation error is reported in sites log.

Changes

It occurs when adding a user attribute with extra white-space at the beginning or end of the attribute name (e.g. "mail ", " mail").

For example, you can see the issue with following steps with a built-in demo user:

1. Login Admin UI
2. Open "Admin" tab, then open [User Access Management]->[User]
3. In "User" page, enter the user name "demo" and select "Modify User Attributes", then click [OK]
4. In "Modify User" page, click the user name
5. Add following 2 attributes to demo user, then click [Modify]
   • Name: displayname / Value: demo 
   • Name: locale / Value: en_US
6. Add an another attribute named "mail " ("mail" + white space) and click [Modify]
   --> At this time, the attribute "mail " seems to be added without any issue.
7. After step 6, click [Modify] again without any further change.
   --> All attributes excepts the "mail " attribute which was added in step 6 (i.e. displayname and locale attributes added in step 5) are unexpectedly removed.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.