Unable to Login to WFR Web Verifier Even After Changing the User's Password (Doc ID 2055559.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to login to Web Verifier after the users were created in the WebCenter Forms Recognition Designer.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From WebCenter Forms Recognition Designer select Options > Users, Groups, and Roles.
2. In the User section of the Users tab select New.
3. Create a new user and password.
4. Attempt to login to Web Verifier.
5. Receive "User name or password is invalid. Please try again."

Cause

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