Saving Assets Taking a Long Time or Timing Out
(Doc ID 2059006.1)
Last updated on NOVEMBER 03, 2022
Applies to:
Oracle WebCenter Sites - Version 7.6.2 and laterInformation in this document applies to any platform.
Symptoms
Edit and Save operations are not working. When a user tries to edit/save an asset, the page does not respond and eventually a timeout message appears.
Thread dumps taken while the page is waiting to load show threads in ManualRMICacheManagerPeerProvider waiting for a Socket connection:
"http-7777-16" - Thread t@723
java.lang.Thread.State: RUNNABLE
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)
- locked <2271a243> (a java.net.SocksSocketImpl)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:213)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:529)
at java.net.Socket.connect(Socket.java:478)
at java.net.Socket. (Socket.java:375)
at java.net.Socket. (Socket.java:189)
at sun.rmi.transport.proxy.RMIDirectSocketFactory.createSocket(RMIDirectSocketFactory.java:22)
at sun.rmi.transport.proxy.RMIMasterSocketFactory.createSocket(RMIMasterSocketFactory.java:128)
at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:595)
at sun.rmi.transport.tcp.TCPChannel.createConnection(TCPChannel.java:198)
at sun.rmi.transport.tcp.TCPChannel.newConnection(TCPChannel.java:184)
at sun.rmi.server.UnicastRef.newCall(UnicastRef.java:322)
at sun.rmi.registry.RegistryImpl_Stub.lookup(Unknown Source)
at java.rmi.Naming.lookup(Naming.java:84)
at net.sf.ehcache.distribution.RMICacheManagerPeerProvider.lookupRemoteCachePeer(RMICacheManagerPeerProvider.java:127)
at net.sf.ehcache.distribution.ManualRMICacheManagerPeerProvider.listRemoteCachePeers(ManualRMICacheManagerPeerProvider.java:95)
- locked <561906cd> (a net.sf.ehcache.distribution.ManualRMICacheManagerPeerProvider)
at net.sf.ehcache.distribution.RMISynchronousCacheReplicator.listRemoteCachePeers(RMISynchronousCacheReplicator.java:335)
at net.sf.ehcache.distribution.RMISynchronousCacheReplicator.replicateRemovalNotification(RMISynchronousCacheReplicator.java:239)
at net.sf.ehcache.distribution.RMISynchronousCacheReplicator.notifyElementRemoved(RMISynchronousCacheReplicator.java:229)
at net.sf.ehcache.event.RegisteredEventListeners.notifyElementRemoved(RegisteredEventListeners.java:77)
at net.sf.ehcache.Cache.remove(Cache.java:1550)
at net.sf.ehcache.Cache.remove(Cache.java:1446)
at net.sf.ehcache.Cache.remove(Cache.java:1404)
at net.sf.ehcache.Cache.remove(Cache.java:1382)
at com.fatwire.cache.ehcache.EhCacheObjectCache.invalidateDependencies(EhCacheObjectCache.java:297)
at com.fatwire.cache.ehcache.EhCacheObjectCache.invalidateDependencies(EhCacheObjectCache.java:281)
at com.fatwire.cache.ehcache.PageCacheOverObjectCache.invalidateDependencies(PageCacheOverObjectCache.java:58)
at COM.FutureTense.Cache.F.D(y:2191)
at COM.FutureTense.Cache.O.H(y:723)
at COM.FutureTense.Cache.CacheManager.flushCSEngine(y:2688)
at com.openmarket.xcelerate.asset.Asset._updateCacheAfterSave(y:6936)
...
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |