AD-Authenticated Users To Node Manager Web Console Prompted To Re-enter Credentials After 1-2 Mins And Report The Message "Original Message - type=javax.naming.NamingException msg=failed to authenticate exactly one user (got 0) " In The Node Manager Trace (Doc ID 2060647.1)

Last updated on OCTOBER 05, 2016

Applies to:

Oracle API Gateway - Version 11.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2 version, Oracle API Gateway

API Gateway 11.1.2.3 was configured to authenticate Node Manager management services users with Active Directory credentials, as described in the documentation:

  https://docs.oracle.com/cd/E55956_01/doc.11123/administrator_guide/content/general_rbac_ad_ldap.html

When accessing the Node Manager web console using a web browser (https://hostname:8090), users are able to access the console with valid
credentials and the correct RBAC. However, after 1-2 minutes, users are prompted to re-enter their credentials. This occurs even when the browser is sitting idle and nothing is clicked.
Immediately prior to the prompt, the following errors appear in the Node Manager log.

This issue does NOT occur when using AD credentials to connect to the Node Manager via the Policy Studio.



Cause

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