My Oracle Support Banner

How to resolve Error receiving request from xx.xx.xx.xx (SSL_ERROR_UNKNOWN_CA_ALERT) Error while accessing Oracle Traffic Director Administration GUI (Doc ID 2065124.1)

Last updated on JULY 31, 2018

Applies to:

Oracle Traffic Director - Version 11.1.1.6 to 11.1.1.9.0 [Release 11gR1]
Information in this document applies to any platform.

Goal

In a scenario where the user Not able to open OTD (Oracle Traffic Director) Admin console page. But the Admin Server server started and running fine.

The following error is seen in the server.log:

[2015-10-01T06:59:58-05:00] [admin-server] [ERROR:32] [OTD-10355] [] [pid: 9556] Error receiving request from xx.xx.xx.xx (SSL_ERROR_UNKNOWN_CA_ALERT: Client does not recognize and trust the CA that issues server certificate.)

  
This indicates the browser doesn't trust the certificate presented and refused the connection. 

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.