Encoding issue When Saving Assets With Special Characters (non-ASCII)
(Doc ID 2069285.1)
Last updated on APRIL 24, 2023
Applies to:
Oracle WebCenter Sites - Version 11.1.1.8.0 to 11.1.1.8.0 [Release FatWire]Information in this document applies to any platform.
Symptoms
After applying 11.1.1.8.0 Patch 11, when saving assets with non-ASCII characters in the name or title, they are converted to junk characters.
Steps to reproduce:
1. Create a new asset, for example "New document".
2. Write in any field a non-ASCII character. For example, in the "Title" field, put €.
3. Save the asset.
4. When inspecting you see ⬠instead €.
Changes
Introduced Eloqua integration from Patch 10.
Sites web.xml was updated to add the new servlet filter for Eloqua integration. This is introduced in patch 10 and later.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |