OPSS - Worklist Application Encountered Error 500--Internal Server Error

(Doc ID 2075343.1)

Last updated on NOVEMBER 11, 2015

Applies to:

Oracle Platform Security for Java - Version and later
Information in this document applies to any platform.


In SOA environment, unable to login to Worklist application using the users from the Active Directory.

Seeing the following in the log file:

User not found.
User "xxxxuser" is not found in configuration "jazn.com"
Check if the user exists in the repository specified by the configurations. Check the error stack and fix the cause of the error. Contact Oracle Support Services if error is not fixable.

    at oracle.tip.pc.services.identity.jps.JpsProvider.lookupUser(JpsProvider.java:959)
    at oracle.tip.pc.services.identity.jps.AuthorizationServiceImpl.lookupUser(AuthorizationServiceImpl.java:261)
    at oracle.tip.pc.services.identity.jps.IdentityServiceImpl.lookupUser(IdentityServiceImpl.java:185)
    at oracle.bpel.services.workflow.verification.impl.LocalCacheManager.lookupUser(LocalCacheManager.java:596)
    ... 155 more
Caused by: oracle.security.idm.ObjectNotFoundException: No User found matching the criteria
    at oracle.security.idm.providers.stdldap.util.DirectSearchResponse.initSearch(DirectSearchResponse.java:175)




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