When Running Through Firewall Between OIM And LDAP, Intermittently First Attempt to Provision Fails (Doc ID 2086295.1)

Last updated on JUNE 26, 2017

Applies to:

Identity Manager - Version 11.1.2.2.4 and later
Identity Manager Connector - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When OIM is set up to directly connect to the LDAP server then all provisioning is fine.
But when OIM is configured to go through a Load Balancer and Firewall, then if the connection has been idle for some time, the first provisioning attempts to the LDAP for each node appears not to work, but will finally be provisioned about 30 minutes later.

- All other users are provisioned quickly.

OIM logs show that the JNDI connection is in a "STUCK" state but still processes slowly.
- May or may not result in connection timeout.

Cause

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