How To Change The Settings In Enterprise Capture To Utilize A Scanner Document Feeder For Scanning? (Doc ID 2087682.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to use the Auto-Feed selection for a scanner, the following error is returned:

Message:
  ice.driver.ImageCaptureDriverException: The file format conflicts with the specified color format. Please re-scan without changing the color type.
Level:
  WARNING
Stack Trace:
The file format conflicts with the specified color format. Please re-scan without changing the color type.
  oracle.ice.twain.TWAINDriver.validateScannerSettings(TWAINDriver.java:520)
  oracle.ice.twain.TWAINDriver.beginCapture(TWAINDriver.java:458)
  ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:222)
  oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread$1.run(AbstractICEBatchBuilder.java:319)
  java.awt.event.InvocationEvent.dispatch(Unknown Source)
  java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  java.awt.EventQueue.access$500(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
  java.awt.EventQueue.dispatchEvent(Unknown Source)
  java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.run(Unknown Source)

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms