Web form gets stuck during approval (Doc ID 2092447.1)

Last updated on MARCH 28, 2023

Applies to:

Oracle Business Process Management Suite - Version 12.1.3.0.0 to 12.2.1.0.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

When trying to approve a Task implemented as a Web Form, it gets stuck during the approval. In the thread dumps the following thread is shown as stuck:

  "[STUCK] ExecuteThread: '14' for queue: 'weblogic.kernel.Default (self-tuning)'" Id=126 RUNNABLE (in native)

   at sun.nio.ch.EPollArrayWrapper.epollWait(Native Method)

   at sun.nio.ch.EPollArrayWrapper.poll(EPollArrayWrapper.java:269)

   at sun.nio.ch.EPollSelectorImpl.doSelect(EPollSelectorImpl.java:79)

   at sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:87)

   - locked sun.nio.ch.Util$2@5682bf5

   - locked java.util.Collections$UnmodifiableSet@7a1de498

   - locked sun.nio.ch.EPollSelectorImpl@408af5ca

   at sun.nio.ch.SelectorImpl.select(SelectorImpl.java:98)

   at weblogic.socket.NIOSocketMuxer$NIOInputStream.readInternal(NIOSocketMuxer.java:801)

   at weblogic.socket.NIOSocketMuxer$NIOInputStream.read(NIOSocketMuxer.java:745)

   at weblogic.socket.NIOSocketMuxer$NIOInputStream.read(NIOSocketMuxer.java:728)

   at java.io.BufferedInputStream.fill(BufferedInputStream.java:235)

   at java.io.BufferedInputStream.read1(BufferedInputStream.java:275)

   at java.io.BufferedInputStream.read(BufferedInputStream.java:334)

   - locked java.io.BufferedInputStream@630ec1e0

   at weblogic.net.http.MessageHeader.isHTTP(MessageHeader.java:310)

   at weblogic.net.http.MessageHeader.parseHeader(MessageHeader.java:232)

   at weblogic.net.http.HttpClient.parseHTTP(HttpClient.java:549)

   at weblogic.net.http.HttpURLConnection.getInputStream(HttpURLConnection.java:639)

   - locked weblogic.net.http.SOAPHttpURLConnection@3718e665

   at weblogic.net.http.SOAPHttpURLConnection.getInputStream(SOAPHttpURLConnection.java:37)

   at weblogic.net.http.HttpURLConnection.getResponseCode(HttpURLConnection.java:1444)

   at com.google.gdata.client.http.HttpGDataRequest.checkResponse(HttpGDataRequest.java:535)

...

The problem appears to be instigated by an earlier exception:

#### <[ACTIVE] ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> java.rmi.UnmarshalException: error unmarshalling arguments; nested exception is:
java.io.InvalidClassException: oracle.bpel.services.workflow.webform.WebFormService; no valid constructor
at weblogic.utils.StackTraceDisabled.unknownMethod()
Caused By: java.io.InvalidClassException: oracle.bpel.services.workflow.webform.WebFormService; no valid constructor
at weblogic.utils.StackTraceDisabled.unknownMethod()

The stuck threads which were waiting on the response from this thread timeout after 600 seconds.

Cause

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In this Document

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Web form gets stuck during approval (Doc ID 2092447.1)

Applies to:

Symptoms

Cause

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