My Oracle Support Banner

Exchange Recon Failure "This user is allowed a maximum number of 20 concurrent shells, which has been exceeded" (Doc ID 2096424.1)

Last updated on JULY 27, 2023

Applies to:

Identity Manager Connector - Version and later
Information in this document applies to any platform.


Using 11g version of Exchange Connector ( and running exchange user recon. The recon is failing with the following error:





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.