Enterprise Capture is unable to Create New Imaging Documents and Errors "Commit Document failed, Failed to create new I/PM document, TCM-00787: A repository error occurred" Occur (Doc ID 2096694.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Committing from Enterprise Capture to WebCenter Content Imaging is failing and the following error occurs:

[capture_server1] [ERROR] [] [oracle.odc.commitprocessor.CommitProcessor] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 548e91c6f49b03b3:3da5d408:1520d654fde:-8000-0000000000002437,0] [APP: capture] Commit Document failed.[[

oracle.odc.exception.CommitException: Failed to create new I/PM document.
at oracle.odc.commit.ipm.IPMSystem.commit2NewDoc(IPMSystem.java:618)
at oracle.odc.commit.ipm.IPMSystem.commitDocumentDirect(IPMSystem.java:736)
at oracle.odc.commit.ipm.IPMCommitDriver.commitDocument(IPMCommitDriver.java:526)
...
Caused by: oracle.imaging.ImagingException: TCM-00787: A repository error occurred.
faultType: SYSTEM
faultDetails:
ErrorCode = oracle.stellent.ridc.protocol.ServiceException, ErrorMessage = The content item was not successfully checked in. Unable to save the file '<file path>/<file Name>'. Encountered an exception while executing a query.
at sun.reflect.GeneratedConstructorAccessor435.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:526)
...
Caused by: oracle.imaging.ImagingException: A repository error occurred.
at oracle.imaging.repository.ucm.UcmErrors.convertRepositoryError(UcmErrors.java:161)
at oracle.imaging.repository.ucm.UcmRepositoryOperationImpl.convertDocumentRepositoryError(UcmRepositoryOperationImpl.java:410)
at oracle.imaging.repository.ucm.UcmCreateDocumentImpl.createDocument(UcmCreateDocumentImpl.java:167)

 

Cause

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