Content Presenter Does Not Display Secure Content Into The Landing Page After Login (Doc ID 2097374.1)

Last updated on JUNE 10, 2024

Applies to:

Symptoms

After login, Content Presenter that displays a secure file does not render the content in first page.

Notice:

• If the landing page has a Content Presenter with some WebCenter Content (WCC) contents on it, the content will not be displayed.
• If refresh the page in browser, the content is still not displayed.
• If navigate to another page in the portal and then back to the page with content presenter, the content is displayed.

Steps to Reproduce:

1. Check-in a standard file in Content Server with Security Group - Secure.
2. Create a public portal with Home Page and New Page .
3. Add into the Home Page a Content Presenter to display the secure file from WCC.
4. Logout from Portal and access the Portal link directly.
5. Into the  Home page no content is displayed
   --> EXPECTED
6.   Login to Portal and into the Landing Page the content is still not displayed
   --> NOT EXPECTED
7.  Navigate to New Page and then back to Home Page, the content is displayed.
   --> EXPECTED

Cause

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