Calls To BLOB Server Are Failing With Security Error

(Doc ID 2099213.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.
***Currency Checked on 28-Jun-2017***

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites

When attempting to access blob urls (even blob vanity urls) on delivery,
the following error occurs.

ERROR
-----------------------
[2016-01-19 06:33:10,112 UTC] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.blobserver] ContentServer failed to invoke BlobServer
COM.FutureTense.Common.ContentServerException: ContentServerException: (BlobServer error
errno: -3100
errdetail: 21
errdetail1: ) Error code:GENERIC SERVER ERROR
at COM.FutureTense.Common.BlobServer.execute(BlobServer.java:137)
at COM.FutureTense.Common.ContentServer.runManager(ContentServer.java:3472)
at COM.FutureTense.Common.CS.BlobServer(CS.java:1427)
at com.openmarket.Satellite.CoResidentContentServerEh._handleBlob(CoResidentContentServerEh.java:171)
at com.openmarket.Satellite.CoResidentContentServerEh.fetchCacheObject(CoResidentContentServerEh.java:148)
  ...................................................................
Caused by: COM.FutureTense.Errors.RequestCacheError
at COM.FutureTense.Errors.RequestCacheError.SECURITY_SERVE(RequestCacheError.java:56)
at COM.FutureTense.Common.FTRequestCacheManager.serve(FTRequestCacheManager.java:193)
at COM.FutureTense.Common.FTRequestCacheManager.handleRequest(FTRequestCacheManager.java:138)
at COM.FutureTense.Common.BlobServer.execute(BlobServer.java:108)

Cause

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