My Oracle Support Banner

APEX Email Fails with "This message failed DMARC Evaluation and is being refused due to the policy provided by the from domain." (Doc ID 2099982.1)

Last updated on FEBRUARY 09, 2023

Applies to:

Oracle Application Express (APEX) - Version 4.1.1.00.23 and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Emails sent to AOL or Yahoo users are failing from the local APEX installation with the following error: 

The emails bounced back even though the email addresses are correct.
This problem is specific to AOL and to Yahoo users. The message associated with the requests is:

The issue has the following business impact:
Due to this issue, AOL and Yahoo users are not able to receive emails from the local APEX applications

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.