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Enterprise Capture Client does not Create a Batch or Document when Importing (Doc ID 2101157.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When using the WebCenter Enterprise Capture Client, pressing the Capture button does create a batch or document.

For example, after logging in to the Capture client, press the Capture button and select a document of any file type, then press open. The Capture client will appear as though it is importing the document, but in the end, nothing happens.  The batch or document is not created and no error message displays.

Changes

This happens when a new Client Profile is defined, or an existing one is modified.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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