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WebCenter Content (WCC) Desktop Integration (DIS) Check-In Issues for Outlook Emails with Digital Signatures (Doc ID 2107578.1)

Last updated on AUGUST 14, 2023

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.
On : version, Desktop Integration Suite


Attempt to check-in an Email (Outlook) message containing a digital signature are not properly checked in. The extension used by the process is .dat instead of .msg causing Outlook to crash.

Microsoft Outlook has stopped working
Restart Outlook

1.  Attempt to Check-in a digitally signed email with at least 1 attachment.
    -ability to remove attachment is disabled & cannot exclude attachment on Check_In Form (by design for integrity)
    -attachment converted to .dat (not native image format)
2.  Finish check-in
    -Outlook crashes
3.  Review Content in WCC browser
    -appears as attachment file name
    -contains the entire email
4.  Save File locally changing the extension to .msg
    -file will open as expected;  however, no native file for the original .msg file




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