DojoTree - General Admin Tree in Admin UI or Content Tree in Contributor UI Shows No Content (Doc ID 2109207.1)

Last updated on NOVEMBER 14, 2024

Applies to:

Symptoms

Dojo tree shows no content or descriptive messages.  It has been verified that the user has required Roles/ACLs to access the tree.

This could happen to:

• General Admin (tree) in Admin UI.
• Content Tree in Contributor UI.

Upon refreshing the tree pane, the following javascript error is seen in the browser console:

Changes

Mirror Site Configuration recently happened from a publishing source to the environment in question (publishing destination).

TreeTabs are mirrored during the process, and the solution in Errors -12044 and -611 During Mirror Site Configuration (Doc ID 1401839.1) was implemented to rename existing TreeTabs in the environment, and TreeTabs are re-mirrored.

Cause

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