Error: "System Failure Occurred. Contact your site administrator." When Accessing Content UI
(Doc ID 2110699.1)
Last updated on SEPTEMBER 23, 2021
Applies to:Oracle WebCenter Content - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Getting below error when navigating to the Content UI at http://<hostname>:16225/wcc
"Error System Failure Occurred. Contact your site administrator"
Issue can be reproduced at will by executing following steps:
1. On a 18.104.22.168.0 instance, go to <$MW_HOME>/oracle_common/common/bin
a. Run the WebLogic scripting tool command: ./wlst.sh
b. Once in the scripting shell, enter: connect()
c. Now enter - username followed by password
d. Enter server URL, ex:- t3://<hostname>:16225
2. Once connected to the server, issue the following command:
None, but may happen on existing installations as well.
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In this Document