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"Error System Failure Occurred. Contact your site administrator." When Accessing Content UI (Doc ID 2110699.1)

Last updated on MARCH 22, 2018

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


Getting below error when navigating to the Content UI at http://<hostname>:16225/wcc

"Error System Failure Occurred. Contact your site administrator"


Issue can be reproduced at will by executing following steps:

1. On a instance, go to <$MW_HOME>/oracle_common/common/bin
a. Run the WebLogic scripting tool command: ./
b. Once in the scripting shell, enter: connect()
c. Now enter - username followed by password
d. Enter server URL, ex:- t3://<hostname>:16225

2. Once connected to the server, issue the following command:



 None, but may happen on existing installations as well.


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