OVD11g: Uploading New Certificate to OVD Instances Fails with console~ovd1~1.log Error: org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.
(Doc ID 2111818.1)
Last updated on AUGUST 25, 2020
Applies to:Oracle Virtual Directory - Version 126.96.36.199 and later
Information in this document applies to any platform.
When attempting to upload new certificates to OVD instances the following error occurs:
Observed errors in console~ovd1~1.log:
Exception in thread "main" java.lang.RuntimeException: Error parsing XML file.
Caused by: org.xml.sax.SAXParseException: : XML-20108: (Fatal Error) Start of root element expected.
The diagnostic logs may show:
javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
javax.net.ssl.SSLHandshakeException: Received fatal alert: certificate_unknown
The issue can be reproduced at will with the following steps:
1. Generate a new CSR and get it signed.
2. Try to upload the new certificate to OVD instances.
2. OVD instances do not accept the new certificates and result in the above errors.
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