Community Startup Error when Hostname has Underscore (Doc ID 2113247.1)

Last updated on MARCH 09, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites | Community

When attempting to start CG Production server,
the following error occurs.

ERROR
-----------------------
2016-03-03 08:22:04,974 DEBUG [DynamicInjector.java:119] : Accessing casInfo using http://qa_satellite_web_server/scs/Satellite?pagename=fatwire/wem/sso/casInfo
2016-03-03 08:22:04,975 FATAL [TicketManagerImpl.java:79] : Failed to initialize SessionManager
java.lang.NullPointerException
at com.fatwire.cos.registry.client.config.proxy.AbstractProxyConfigProvider.checkEqual(AbstractProxyConfigProvider.java:113)
at com.fatwire.cos.registry.client.config.proxy.AbstractProxyConfigProvider.discoverProxyType(AbstractProxyConfigProvider.java:68)
at com.fatwire.cos.registry.client.config.proxy.AbstractProxyConfigProvider.get(AbstractProxyConfigProvider.java:45)
at com.fatwire.cos.registry.client.config.proxy.CustomProxySelector.select(CustomProxySelector.java:50)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:927)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:851)
at com.fatwire.wem.sso.DynamicInjector.createBeanFactory(DynamicInjector.java:126)

Cause

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