Last updated on MAY 03, 2017
Applies to:Oracle WebCenter Content - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
The Siebel CRM integration is based on the OOTB integration as below link and it is working perfect (e. g. attaching document to SR)
And now Siebel CRM save and retrieve the attachment in the UCM
Apart from the Siebel CRM integration with UCM, Webcenter portal is used to upload documents that are manually linked by executing the following SQL updates directly in the UCM Schema:
'1-1SD7S' is Siebel CRM SR ROW_ID,with the above insert statement make the attachment uploaded outside Siebel is displayed in Siebel
Question: Is there any impact of executing these updates and inserts in the UCM tables?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms