Error: "Unable To Connect To Specified Email Account" While Connecting Enterprise Capture To Exchange Server (Doc ID 2113406.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

When trying to verify the Capture server email import processor connection to the Exchange Server, the error message appears:

"Unable to connect to the specified email account."

New or changed email service provider, expired email server SSL certificates, or new Capture implementation

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