OUD-EUS Error When Attempting to Log In Using Sqlplus - "ORA-01017: invalid username/password; logon denied" (Doc ID 2118421.1)

Last updated on AUGUST 28, 2016

Applies to:

Oracle Unified Directory - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

OUD 11.1.2.3.0 has been configured for EUS integration.  However, OUD (LDAP) users are unable to connect from database to OUD.

Here is the error generated on the database side...

ERROR:
ORA-28030: Server encountered problems accessing LDAP directory service

And here is the corresponding access logging on the OUD side...

[03/Mar/2016:12:25:03 +0000] DISCONNECT conn=115 reason="Client Disconnect"
[03/Mar/2016:12:25:03 +0000] CONNECT conn=116 from=xx.x.x.xxx:46487 to=xx.xxx.x.x:1636 protocol=LDAPS
[03/Mar/2016:12:25:04 +0000] DISCONNECT conn=116 reason="Client Disconnect"

Patch 19285025 is then applied to address the ORA-28030 error.  Subsequent attempt to log in using sqlplus results in the following error...

ORA-01017: invalid username/password; logon denied

with trace file error output...

kzld_search -s sub -b cn=DB,cn=OracleContext,dc=xx,dc=com
search filter: (&(objectclass=orcldbEntrylevelMapping)(orclDBDistinguishedName=uid=user.10,ou=People,dc=xx,dc=com))
KZLD_ERR: failed the search 28304.
KZLD_ERR: 28304
kzld_search -s sub -b cn=DB,cn=OracleContext,dc=xx,dc=com
search filter: (&(objectclass=orcldbSubtreelevelMapping)(orclDDistinguishedName=ou=People,dc=xx,dc=com))
KZLD_ERR: failed the search 28304.
KZLD_ERR: 28304

 

Cause

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