Capture Import Server is Converting a PDF to Tiff and Getting Error "OIT EXRunExport. Error Number: 13, Error: not enough memory for allocation" (Doc ID 2119740.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

Import Server is attempting to use OIT to convert a PDF to Tiff, and is receiving the following error message:

Error occurred in OIT EXRunExport. Error Number: 13, Error: not enough memory for allocation

All batch jobs (folders and email) have been set up with 200 x 200 dpi. This error is occurring with all batch jobs.

Cause

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