My Oracle Support Banner

Error Importing Documents in WFR RTS Management Console "Import step: Failed to create new workdoc!" (Doc ID 2122153.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle WebCenter Forms Recognition - Version and later
Information in this document applies to any platform.


When the RTS instance processes there are no batches created. The following error messages show up in the RTS instance H_ log:

Import step: Failed to create new workdoc!


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.