Canon Scanning Much Slower in Enterprise Capture 11.1.1.8 vs ODC 10.1.3.5.1 (Doc ID 2124946.1)

Last updated on APRIL 15, 2016

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Capture 10g scans a 55 page document in 27 seconds while Capture 11g takes 1:50 for the same document.

The two versions of Capture should perform equally well.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Scan a document in 10g while timing the event
2. Scan a document in 11g while timing the event
3. Compare the two timings to see that 11g scan rate is roughly 4X as long

Changes

Upgrading to Enterprise Capture 11g

Cause

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