Enterprise Capture Folder Import Processor is not Importing all Files in Sub Directories when Selecting the Ready File Option (Doc ID 2134009.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Goal

With a Folder Source Import Processor, if using the "ready file" option, Capture is only importing documents in the folder that contain the Ready file. It is not processing any files in the sub directories below the folder.  Why is this?

Example:

Source Folder
  Sub Directory1
      Sub Directory2
          Sub Directory3

When a ready file is placed in Sub Directory1, it only processes images from Sub Directory1, and not the 2 directory under Sub Directory1.

Solution

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