My Oracle Support Banner

Exalogic Virtual: After Expansion with x5-2 Components, Exalogic Rack Type is Shown Incorrectly in EMOC with the Message "Asset Mismatch. This slot should be empty" (Doc ID 2134501.1)

Last updated on NOVEMBER 06, 2018

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.2.1 and later
Linux x86-64
Oracle Virtual Server x86-64

Symptoms

After upgrading an Exalogic Eight rack to Quarter rack, Exalogic rack type is shown incorrectly as Eight rack from EMOC. This can be verified from EMOC console by clicking on Exalogic Asset and going to "Details" tab.

When highlighting the rack slots in same "Details" tab we see "Asset Mismatch. This slot should be empty." message as shown in below screenshot.

NOTE: This issue can occur with any rack type (half to full, quarter to half etc) 

Changes

Rack Hardware expansion.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.