Access To The WCC May Be Slow Or Timeout Due To User Cache Resizing
Last updated on FEBRUARY 01, 2018
Applies to:Oracle WebCenter Content - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
When accessing the WebCenter Content server, it may take a long time to complete or fail.
This can occur when initially logging into the WCC or when performing actions within the WCC.
There can be several causes for this kind of issue; this KM will focus on one particular cause.
The WCC managed server log will show an exception as like:
<Apr 27, 2016 11:17:57 AM CDT> <Error> <WebLogicServer> <BEA-000337> <[STUCK] ExecuteThread: '380' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "683" seconds working on the request "Workmanager: default, Version: 1, Scheduled=true, Started=true, Started time: 683330 ms
POST /cs/idcplg HTTP/1.1
]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds.
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