External Vendor Not Able To Connect To JMS Queues After Upgrading Cert To SHA2 (Doc ID 2141120.1)

Last updated on JULY 13, 2016

Applies to:

Oracle WebLogic Server - Version 10.3.6 to 12.1.3.0.0
Information in this document applies to any platform.

Symptoms

A client application will access a WLS cluster through a Load Balancer (LB) that has been configured as seen below:

Architecture: Client--------->HW LB------------------>WLS cluster (JMS servers)

After updating the LB certificate with a SHA256 certificate, the client connects to WLS and receives messages for a few minutes and then hangs forever until the client is restarted and the cycle repeats.

Cause

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