Error “Unable to run the service and GET_RELATED_CONTENT getRelatedTypeInfo function”
Last updated on JUNE 13, 2017
Applies to:Oracle WebCenter Content - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
After activating component "RELATEDCONTENT" in UCM, 2 tables were created in the UCM Schema in Database:
RELATEDCONTENT (empty) and RELATEDTYPES (4 occurrences).
After the activation of component, an error is recorded while using AutoVue. Just clicking on "View in Autoview" generated the error in Content Server Log:
The table "RELATEDTYPES" did not contain the type '5': The following row was manually inserted in the table according to what was registered during the activation of component "RELATEDCONTENT" in the 22.214.171.124 version of UCM:
DLINKTYPEID = 5
DLINKCLASSID = PC
DLINKTYPENAME = MarkupAutovue
DLYNKTYPEDESTNAME = MarkupAutovue
DLYNKTYPESCHECKINDESTNAME = MarkupAutovue
DLINKTYPESCHECKINDESTNAME2 = MarkupAutovue
DISLINKBYNAME = 0
DISSYSTEMLINK = 0
After this addition to the table, AutoVue calls did not produce the error message when using it.
Please confirm that enabling RELATEDCONTENT component and adding the row DLINKTYPEID = 5 is good method to avoid having error with AutoVue and that the component is related to AutoVue?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms