WebCenter Forms Recognition Batches are Failing at OCR with Error: "OCR Error in Engine 'FineReader11' at page 1: Finereader 11 Engine not available" (Doc ID 2146841.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Forms Recognition batches are failing at OCR with error:

OCR Error in Engine 'FineReader11' at page 1: Finereader 11 Engine not available

 Batch's are in status 150.  The servers are hosted on Amazon cloud.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms