Java SE 7 JRE MSI Enterprise Installer Fails with "There is a problem with this Windows Installer package" and "error code 61003"

(Doc ID 2147853.1)

Last updated on FEBRUARY 12, 2017

Applies to:

Java SE JDK and JRE - Version 7 to 7 [Release 7]
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)


The Java SE 7 JRE MSI Enterprise Installer fails.  'Error code 61003' can be seen in the MSI Installer log.

Running the JRE 7u99 MSI Enterprise Installer as an user with elevated privileges from a regular Windows command console causes the Installer to fail, regardless of whether UAC is enabled.

Errors seen:

1. If in interactive mode, a generic popup message will appear:

The issue can be reproduced at will with the following steps:

  1. As a user with elevated privileges, open a regular command console (left click on the command console icon)
  2. Run the Java 7 MSI Installer: msiexec.exe /i jre-7u99-windows-i586.msi /l <log_file>
  3. Notice the error


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