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Watchlist Real-Time Screening (EDQ OWS) Is not Showing Results as Expected, Reporting "No matches were found" (Doc ID 2151024.1)

Last updated on AUGUST 24, 2023

Applies to:

Oracle Watchlist Screening - Version 8.1.1 and later
Oracle Enterprise Data Quality - Version 8.1.5 and later
Oracle Enterprise Data Quality on Marketplace - Version 12.2.1.4.3 and later
Information in this document applies to any platform.

Symptoms

When screening individuals in Oracle Watchlist Screening (OWS) using Given Name, Family Name, and DOB some individuals who are expected to appear as Match results are not being identified.  OWS reports, "No matches were found" even though the missing records are present in the watchlist data.

Cause

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