WFR Installation is not able to Connect to Oracle Database and Error Message "Unable to connect to the database using the credentials provided due to an unknown error" Occurs (Doc ID 2153429.1)

Last updated on JUNE 27, 2016

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

An error is returned when attempting to connect to the Oracle database during install. The error message returned is:

Unable to connect to the database using the credentials provided due to an unknown error

 

Cause

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