My Oracle Support Banner

WFR Installation is not able to Connect to Oracle Database and Error Message "Unable to connect to the database using the credentials provided due to an unknown error" Occurs (Doc ID 2153429.1)

Last updated on APRIL 18, 2024

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

An error is returned when attempting to connect to the Oracle database during install. The error message returned is:

Unable to connect to the database using the credentials provided due to an unknown error

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.