Standalone Agent Fails With "ODI-2013 Ping to agent XXX failed" and "ODI-1424: Agent host or port cannot be reached" Messages (Doc ID 2158543.1)

Last updated on JULY 31, 2018

Applies to:

Symptoms

The following message is received when testing the status of an Oracle Data Integrator (ODI) 12c Standalone Agent:

ODI-2013 Ping to agent XXX failed with "oracle.odi.runtime.agent.invocation.InvocationException: ODI-1424: Agent host or port cannot be reached using http://<HOSTNAME>:<PORT>/oraclediagent."

or:

oracle.odi.runtime.agent.invocation.InvocationException: ODI-1424: Agent host or port cannot be reached using http://<HOSTNAME>:<PORT>/oraclediagent.
at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.reThrowAgentErrorAsInvocation(RemoteRuntimeAgentInvoker.java:1716)
at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invoke(RemoteRuntimeAgentInvoker.java:449)
at oracle.odi.runtime.agent.invocation.support.InternalRemoteRuntimeAgentInvoker.invoke(InternalRemoteRuntimeAgentInvoker.java:162)
at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invokeIsAlive(RemoteRuntimeAgentInvoker.java:613)
at oracle.odi.runtime.agent.invocation.RemoteRuntimeAgentInvoker.invokeIsAlive(RemoteRuntimeAgentInvoker.java:591)
at oracle.odi.ui.action.SnpsPopupActionTestAgentHandler.testOdiAgent(SnpsPopupActionTestAgentHandler.java:85)
at oracle.odi.ui.action.SnpsPopupActionTestAgentHandler.actionPerformed(SnpsPopupActionTestAgentHandler.java:76)

When attempting to start the agent via the command line, the following errors are received:

oracle>./agent.sh -NAME=OracleDIAgent -PORT=<PORT>
Logging configuration class "oracle.core.ojdl.logging.LoggingConfiguration" failed
oracle.core.ojdl.logging.LoggingConfigurationException: ODL-52042: undefined property: ${ODI_INSTANCE_NAME}.
Oct 23, 2017 10:31:24 AM oracle.odi.param.CliParameterReader <init>
SEVERE: java.lang.RuntimeException: java.io.FileNotFoundException: looked in /u03/oracle/Middleware/ODI/user_projects/domains/base_domain/config/fmwconfig/components/ODI/OracleDIAgent/instance.properties
java.lang.RuntimeException: java.io.FileNotFoundException: looked in /u03/oracle/Middleware/ODI/user_projects/domains/base_domain/config/fmwconfig/components/ODI/OracleDIAgent/instance.properties
      at oracle.odi.cam.mbeans.OdiAgent.<init>(OdiAgent.java:68)
      at oracle.odi.param.CliParameterReader.<init>(CliParameterReader.java:104)
      at oracle.odi.param.AgentWarClassPathFileReader.<init>(AgentWarClassPathFileReader.java:18)
      at oracle.odi.param.ParameterHelper.init(ParameterHelper.java:102)
      at oracle.odi.Agent.main(Agent.java:724)
Caused by: java.io.FileNotFoundException: looked in /u03/oracle/Middleware/ODI/user_projects/domains/base_domain/config/fmwconfig/components/ODI/OracleDIAgent/instance.properties
      at oracle.odi.cam.OdiProperties.load(OdiProperties.java:357)
      at oracle.odi.cam.mbeans.OdiConfigMBeanSupport.load(OdiConfigMBeanSupport.java:70)
      at oracle.odi.cam.mbeans.OdiAgent.<init>(OdiAgent.java:66)
      ... 4 more

Oct 23, 2017 10:31:24 AM oracle.odi.agent
SEVERE: ODI-1627: "Error getting instance properties"
org.apache.commons.cli.ParseException: ODI-1627: "Error getting instance properties"
      at oracle.odi.param.CliParameterReader.<init>(CliParameterReader.java:108)
      at oracle.odi.param.AgentWarClassPathFileReader.<init>(AgentWarClassPathFileReader.java:18)
      at oracle.odi.param.ParameterHelper.init(ParameterHelper.java:102)
      at oracle.odi.Agent.main(Agent.java:724)
Caused by: java.lang.RuntimeException: java.io.FileNotFoundException: looked in /u03/oracle/Middleware/ODI/user_projects/domains/base_domain/config/fmwconfig/components/ODI/OracleDIAgent/instance.properties

Changes

 file system-comp-config.xml in /opt/odi/Oracle/Middleware/Oracle_Home/user_projects/domains/base_domain/config/fmwconfig/components

Cause