Communication Issues Between WebGate And OAM with Error "Exception thrown during WebGate initialization"

(Doc ID 2165807.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Access Manager - Version and later
Information in this document applies to any platform.


Problem Description
Have WebGate 11.1.1 trying to communicate with OAM and getting errors when trying to access any resource that sits on the WebGate. The WebGate runs on Apache 2.4 and we see following messages come up on server console when trying to access simple index.html on server.

Broadcast message from (Fri 2016-07-15 12:04:28 EDT):

Oblix[4959]: 2016/07/15@16:04:28.07206 4959 4959 ACCESS_SDK FATAL 0x0000181C /ade/aime_ngamac_13532/ngamac/src/palantir/access_api/src/obconfig.cpp:704 "Oracle AccessGate API is not initialized." raw_code^204

Broadcast message from (Fri 2016-07-15 12:04:28 EDT):

Oblix[4959]: 2016/07/15@16:04:28.07258 4959 4959 ACCESS_GATE FATAL 0x00001520 /ade/aime_ngamac_13532/ngamac/src/palantir/webgate2/src/apache2entry_web_gate.cpp:743 "Exception thrown during WebGate initialization"


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