Grey Screen When Loading the Enterprise Capture DC Client
(Doc ID 2170656.1)
Last updated on APRIL 18, 2024
Applies to:
Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and laterInformation in this document applies to any platform.
Symptoms
After installing the latest Capture MLR, which runs on Windows Server 2012, whenever a user tries to access the dc-client it works once, but after that, whenever the user goes to the home page again, it gives a full grey screen. Can only be solved by restarting the Managed server.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |