Grey Screen When Loading the Enterprise Capture DC Client (Doc ID 2170656.1)

Last updated on AUGUST 16, 2016

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

After installing the latest Capture MLR, which runs on Windows Server 2012, whenever a user tries to access the dc-client it works once, but after that, whenever the user goes to the home page again, it gives a full grey screen. Can only be solved by restarting the Managed server.

Changes

 

Cause

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